Illustrative scenario 01A straightforward rate review
A borrower wants a new rate without changing the loan or owners. The existing lender's options can be compared with remortgaging.
Useful information for the conversation
- Mortgage account number
- Current balance and remaining term
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 02Changing more than the rate
A borrower also wants a longer term. That extra change may require a different assessment from a simple product switch.
Useful information for the conversation
- Current balance and remaining term
- Deal end date
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 03A future move is possible
A homeowner is considering a move during the next deal. Early repayment terms and flexibility belong in the review.
Useful information for the conversation
- Deal end date
- Any planned changes to borrowing or ownership
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 04Evidence focus: Understand what staying actually changes
A buyer or homeowner wants to discuss product transfers. Two points need attention: mortgage account number; current balance and remaining term. A straightforward rate switch can involve less administration than a remortgage. The evidence and the decision need to be considered together rather than in isolation.
Useful information for the conversation
- Any planned changes to borrowing or ownership
- Mortgage account number
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 05Decision point: Deal end date
A buyer or homeowner has started a conversation about product transfers, but the brief has changed. The review revisits two points: deal end date; any planned changes to borrowing or ownership. The next step is agreed using the updated facts, with any unresolved questions recorded.
Useful information for the conversation
- Mortgage account number
- Current balance and remaining term
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
The wider assessment
Understand what staying actually changes
A straightforward rate switch can involve less administration than a remortgage. It does not automatically change the borrowers, term or borrowing amount. If you need one of those changes, we check whether a separate assessment is required.
Existing-lender deals are not automatically the cheapest. Check the new start date, cancellation rules and any existing early repayment charge before accepting.