Illustrative scenario 01A new mortgage and dependants
A household wants to understand cover around the loan and living costs. Existing benefits need to be included.
Useful information for the conversation
- Mortgage and other debts
- Dependants and household needs
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 02Cover from an employer
A borrower already has death-in-service benefits. The scope and what happens on leaving work need checking.
Useful information for the conversation
- Dependants and household needs
- Existing life cover and employer benefits
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 03An older policy
A policyholder's family and borrowing have changed. Existing terms should be reviewed before considering replacement.
Useful information for the conversation
- Existing life cover and employer benefits
- Health and lifestyle information through a secure process
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 04Evidence focus: Match the benefit to the need
A household or business owner wants to discuss life insurance. Two points need attention: mortgage and other debts; dependants and household needs. A mortgage balance, family living costs and future childcare or education needs may require different approaches. The evidence and the decision need to be considered together rather than in isolation.
Useful information for the conversation
- Health and lifestyle information through a secure process
- Mortgage and other debts
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
Illustrative scenario 05Decision point: Existing life cover and employer benefits
A household or business owner has started a conversation about life insurance, but the brief has changed. The review revisits two points: existing life cover and employer benefits; health and lifestyle information through a secure process. The next step is agreed using the updated facts, with any unresolved questions recorded.
Useful information for the conversation
- Mortgage and other debts
- Dependants and household needs
The aim is to identify the questions and evidence that matter before making a commitment. A short outline is enough to begin; detailed records can follow through an agreed secure route.
The wider assessment
Match the benefit to the need
A mortgage balance, family living costs and future childcare or education needs may require different approaches. We compare level and decreasing cover and review existing employer benefits. How a policy is owned and who receives the payment also deserves attention.
Cover is subject to underwriting, exclusions and keeping premiums paid. Do not cancel existing cover until replacement cover is in force and checked.